Refund Policy
1. No Sales Through This Website
The website at https://peakserves.com, operated by PEAKSERVE GLOBAL PRIVATE LIMITED (brand “PeakServes”), is an informational and contact website. It does not offer products for sale, create paid accounts, or process any payments. As no transaction is completed through this Site, no refund arises in respect of the Site itself.
2. Service Engagements
Where you engage PeakServes for technology or related services, the commercial terms, including fees, invoicing, cancellation, and any refund or credit terms, are set out in the separate written agreement, proposal, or statement of work signed between you and the Company. Those agreed terms govern refunds for that engagement and prevail over this page.
3. Consumer Products
Our separately operated consumer products (for example, the Footprints mobile application) have their own terms and refund handling, including, where applicable, refunds processed by the Apple App Store or Google Play Store under their respective policies. This Refund Policy does not apply to those products.
4. Statutory Rights
Nothing in this Policy limits any non-waivable rights you may have under applicable consumer protection law.
5. Contact
For any billing or refund question relating to a service engagement, contact us at info@peakserves.com.